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Passport Seva
PSP Division
Ministry of External Affairs, Government of India
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    • Left ArrowPassport
      • General Information
      • Chief Passport Officer
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      • Vigilance Unit
    • Visa Services
    • Consular / Visa
  • What's New
Special weekend drive for passport application submission at PSK Patna, PSK Darbhanga and 10 POPSKs, namely Siwan, Gopalganj, Gaya, Purnea, Kishanganj, Bhagalpur, Muzaffarpur, Bettiah, Motihari and Sitamarhi on 11 May (Sunday) and PSK Patna, PSK Darbhanga and all POPSKs across Bihar State under RPO Patna on 12 May, 2025 (Holiday) - Appointments open
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Information Corner
  • Getting Started
  • Passport Act and Rules
    • Passport Act 1967 (PDF, 220 KB, 15 Pages)
    • Passport Rules 1980 (PDF, 5.07 MB, 62 Pages)
    • Notifications
  • FAQs
    • Services Available
    • Special Cases Of Minors Requiring Passports
    • Where to apply?
    • Application Form
    • Fee Payment
    • Password Management
    • Police Verification
    • Postal Dispatch
    • Call Centre
    • Lost/Damaged Passports
    • Tatkaal Passports
    • Identity Certificate
    • Miscellaneous
    • LoC Permit
    • Passport Seva Camp
    • Surrender Certificate
    • Appeal
    • Alias Name
    • ePassport
  • Locate Passport Seva Kendra
  • Locate Common Service Centers
  • Fee Calculator
  • Appointment Availability Status   New!
  • Know your Police Station
  • Quick Guides
    • Apply for passport
    • Fill Passport form online
    • Appointment Booking Process
    • Submit an Application at PSK
    • Check Application Status
  • Tatkaal Appointment Opening Time
  • Instructions Booklet
  • All India Network of Passport Services
Forms and Affidavits
  • Annexures (Affidavits)
  • Print Application Form
  • Undertaking as per GSR 570 (E)
Feedback and Grievance
  • How to access Information and log Grievance
  • Grievance/Feedback
  • Track Grievance Status
  • Information
Value Added Services
  • mPassport Seva App
About Consular Grievances Monitoring System (MADAD)
Consular Grievances Monitoring System (MADAD) has been setup for users to register grievances pertaining to the Consular Services offered by the Indian Missions/Posts abroad.
To visit the Consular Grievances Monitoring System (MADAD) Click here
Processing Steps
  1. Click on "Register (New User)" and fill required details.
  2. Click on "Activation" link sent in email (or OTP sent in SMS to Indian Mobile Holders) to activate the account.
  3. Log in to the Consular Grievances Monitoring System (MADAD).
  4. Click on "Register Grievances" link to fill details of your grievances.
  5. Click on "Track Grievances Status" link to View latest status and processing done on your grievance.
External Links Legal Information Help Connect with Us
  • Ministry of External AffairsInformation about Ministry of External Affairs (External website that opens in a new window)
  • National Portal of IndiaInformation about National Portal of India (External website that opens in a new window)
  • Visa On ArrivalInformation about National Portal of India (External website that opens in a new window)
  • Bureau of ImmigrationInformation about Bureau of Immigration (External website that opens in a new window)
  • Foreigners Division, MHA Information about Foreigners Division (External website that opens in a new window)
  • National Voters' Services PortalInformation about National Voters' Services Portal (External website that opens in a new window)
  • Consular Services
  • Visa Services
  • eMigrateInformation about eMigrate Application System (External website that opens in a new window)
  • MADADMADAD-Consular Services Management System(External website that opens in a new window)
  • India Code PortalInformation about India Code Portal (External website that opens in a new window)
  • Attestation/Apostile of DocumentsAttestation/Apostile of Documents (External website that opens in a new window)
  • NCW Women Help LineNCW Women Help Line (External website that opens in a new window)
  • Terms & Conditions
  • Privacy Policy
  • Copyright Policy
  • Hyperlinking Policy
  • FAQs
  • Grievance/Feedback
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