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Citizen Testimonials - Archive
Manorma Samyal - Jammu
I had a really good and smooth experience. The services are definitely at par with best in the world. (Date:29.12.2015)
Jithin Sarma - Kottayyam
I encountered an impressive service by PSK Kottayam. All the formalities were skillfully completed within an hour. Must say it was very neat and well organised. (Date:22.12.2015)
Velumani I - Coimbatore
I entered PSK Coimbatore at 10.35am and exited at around 10.45am. Such fast service was a result of the excellent services provided by PSK Coimbatore. (Date:21.12.2015)
Priyadarshini - Coimbatore
I never had such an awesome experience with a central government office. It was an incredible process. Hats off to Govt. of India and TCS and for this wonderful initiative. (Date:21.12.2015)
Pnakash Kumar Nag - Bhubaneswar
Ultimately good experience. The Passport Office is one of the best and the most exclusive among all public offices. (Date:17.12.2015)
Shalini Sangha - Delhi
I am pleasantly impressed by the services and the efficiency with which the system operates. It is no longer a painful experience. The whole staff is extremely courteous and helpful. (Date:17.12.2015)
Arun Vashishth - Ambala
Each and every staff person was efficient in his/her work; owing to which I went through a completely hassle free process. (Date:17.12.2015)
Alex Kuriakose - Cochin
The whole process has been wonderfully organised. I have had an extremely great experience. Services like these surely makes me a proud Indian. (Date:16.12.2015)
Varun Narayan - Kozhikode
The APO and the staff were extremely courteous and were able to provide me with perfect guidance to expedite my application. (Date:09.12.2015)
Lingasamy - Trichy
PSK Staffs are very cooperative. My application was processed within 20 minutes. This credit goes to JS (PSP) & CPO and his team as well as to TCS. (Date:20.11.2015)
Prakasam Subramani - Bangalore
Despite of making a hundred queries which were answered by the team that assisted me too well, I was able to leave PSK within 2 hour. I came at 10:15am and left at 12:15pm. Feeling proud to see good co-ordination. Keep up the good work. (Date:18.11.2015)
Piyush Gupta - Delhi
I was at the same Passport Office which I visited 10 years back and today I could see wonderful changes and improvement in the services. Keep up the good job. My wishes are with you. (Date:10.11.2015)
Shilpee Baruah - Guwahati
The Entire process in PSK was extremely systematic and orderly. It was a great experience. (Date:04.11.2015)
Nitin Jain - Delhi
Surprisingly, everything was automatic and there was no confusion anywhere. I wish all the Government offices work like Passport Seva Kendras. (Date:04.11.2015)
Atul Kumar Tanwar - Delhi
The whole process was faster than what I expected it to be. I am amazed to see the fantastic work coordination at PSK. The application was processed without putting any extra efforts. (Date:03.11.2015)
Bhaven Patel - Baroda
The staff at Passport Seva Kendra is very efficient and energetic. I feel proud to have such a nice people working at PSKs. I wish them best of luck for all their future endeavors. (Date:02.11.2015)
Vijay Singh - Sikar
The PSK was very well managed and was matching the International Standard. Everything was just fabulous. (Date:30.10.2015)
Prakasam Subramani - Coimbatore
The experience at Passport Seva Kendra was really awesome. Everything was hassle free, with quick clearance at every counter. Entire PSK had very specific instructions mentioned for guidance. (Date:23.10.2015)
Shafeeque A P - Kannur
The services at Passport Seva Kendra's are excellent. It is very easy even for an uneducated person to get the passport. The behavior of the staff members is very good. (Date:19.10.2015)
Deepika Tola - Surat
Services at Passport Seva Kendra are truly delightful, unexpected & inspiring. I could not imagine a simpler way of getting my passport renewed. (Date:15.10.2015)
Anju Catherine - Kozhikode
The process at all the counters was very fast and convenient. It was a memorable experience for me as I got my PCC within 15 minutes. (Date:12.10.2015)
Deepika - Ambala
I had a nice experience at Passport Seva Kendra. As I was applying for the first time, I was very nervous but it was so simple and easy. (Date:08.10.2015)
Abhishek Sharma - Delhi
Extremely delighted by seeing the way process has been revamped. Much better than my last experience. Its' good to see government employees performing excellently. Keep up the good work. (Date:06.10.2015)
Arun Prasanth Ramasamy - Coimbatore
Last time it took me almost half day when I applied for Passport, but this time it took just 35 minutes. Looking at the excellent services I can say that its' an awesome use of technology. (Date:05.10.2015)
Thangadurai - Coimbatore
I have applied for reissue of my passport and found the process very systematic. My overall process of Passport application was completed within 30 minutes. (Date:25.09.2015)
Madhav C Patil - Nashik
First time I have experienced such a systematic and supportive approach in any of the Government offices. (Date:21.09.2015)
Sneha Beria - Surat
The facilities available at PSK are really impressive and everything is well organized.With the automation of work everything has become so convenient. (Date:18.09.2015)
Shiven Dhiman - Chandigarh
This was my first experience with Government Office. I am delighted that our system has improved so much. Everything went extremely smooth. (Date:16.09.2015)
J Balakirthika - Coimbatore
Wow! Great services, everything was on time. Punctuality left me extremely satisfied. I wish the same level of services continues forever. (Date:11.09.2015)
Asif Emam - Kollam
The services rendered by the staff at PSK are excellent. The entire process was smooth and the staff was helpful throughout the process. (Date:09.09.2015)
Dev Ahuja - Delhi
Remarkable services coupled with excellent hospitality from courteous staff which is always ready to help & guide you in best possible way. (Date:07.09.2015)
Shyam Kumar - Neyyatinkkara
I am also a Government Employee. After seeing the level of services at PSK, I will also try to implement the same level in my office. Well done. Keep it up. (Date:04.09.2015)
Kanika Sadhukhan - Delhi
I am surprised to see the excellent coordination of the staff at Passport Seva Kendra. My application was processed within time and with a smiling face. (Date:03.09.2015)
Vrungarala Srikant - Panaji
Had a good experience in a Government Office. I wish that all Government Offices have same standard of services. (Date:03.09.2015)
Princy Bhat - Jammu
The Passport Seva Kendra has a wonderful work culture and helping staff. The environment appeals to everyone who comes here for application processing. (Date:01.09.2015)
Alex Roy - Cochin
This is an excellent example of e-governance and high standard of devoted service. Keep the good work up. (Date:26.08.2015)
Sarathi Prasad Gouda - Ghaziabad
The process at the Passport Seva Kendra is good and the rules are followed by each & every staff member. Due to the systematic process it took less time and I completed the process within 1 hour. (Date:17.08.2015)
Bharat Bhushan - Chandigarh
Services offered at Passport Seva Kendra were excellent. I have never seen this kind of service in any of the Govt. offices. (Date:17.08.2015)
Saleem Siddiqui - Raipur
Visiting PSK was a pleasant surprise for me. I was surprised to see the excellent behavior of the staff in govt. office. Within half an hour my work was completed. (Date:06.08.2015)
Ramachandran M - Coimbatore
I would appreciate the commitment of the PSK staff members who guided me throughout the process due to which I was able to complete my application within minimum time. (Date:06.08.2015)
Prince Jain - Ambala
Overall satisfying experience. Everything is so managed and planned that one could hardly face any difficulty while processing the application. (Date:04.08.2015)
Shanmugam S - Coimbatore
Before visiting the PSK, I thought that the process would be very difficult, but after seeing how the real work is done, I found the process extremely easy and systematic. I was given good guidance throughout the process. (Date:03.08.2015)
Vijay Prem Singh Jadhav - Thane
A perfect example of proper management. The staff was very helpful. A special thank for having the hygienic canteen. (Date:31.07.2015)
Stephen Inbaraj - Cochin
I really appreciate the PSK staff and officers as they are doing an excellent job. The co-operation, support and dedication towards service are awesome. (Date:27.07.2015)
Ankit Singh - Delhi
Exceptional Services. I was surprised to see that despite of being a Govt. operated office everything was well managed. Never though such thing would happened in India ever. Thank you. (Date:21.07.2015)
Vilas Vishvasrao Pawar - Nashik
The PSK staff is very professional and provides appropriate guidance. They manage everything so well and also as per the procedure that everything becomes very easy. (Date:13.07.2015)
Arunprakash R - Coimbatore
I got my passport renewal process completed within half an hour and that also in such a hassle free environment. Hats off to the PSK staff. (Date:07.07.2015)
Shantanu S Yadav - Surat
The staff deployed at PSK is excellent. Its’ good to see how such a huge crowd is managed and application is processed in an excellent & speedy way. (Date:07.07.2015)
Shinu Laiju - Alappuzha
The systematic way in which applications are processed at PSK is very good. The usage of technology has also added speed. (Date:06.07.2015)
Sudheer Kumar Kondru - Vijayawada
I came with my mother for getting her application processed. I am surprised to see how well the PSK staff takes care of senior citizens. Thank you so much! (Date:03.07.2015)
Srinivas Reddy - Vishakhapatnam
The entire PSK staff was very cooperative and guided me throughout the process. Overall my experience at PSK was good. (Date:01.07.2015)
Babu Sivasankaran - Kollam
I think this is the best government office in terms of services provided; I have ever visited. I was amazed to see a small team of officers handling huge volume of applicants. A special thanks to TCS for bringing the process driven expertise. Kudos to the PSK team and central government. (Date:26.06.2015)
Gaurav Gupta - Ghaziabad
I am really impressed with the services provided at the PSK. In a very short span of time my application was processed successfully. (Date:22.06.2015)
Shagufta Hasnain - Delhi
It was really pleased to see the helpful approach & hassle free assistance from the PSK Staff. As compared to the last time when I applied for the passport, majority of the things have changes. (Date:10.06.2015)
Ravi - Ambala
The Staff at Passport Seva Kendra behaves very kindly & politely and provides every help needed to all the applicants. (Date:09.06.2015)
Paul v Issac - Cochin
It was a pleasant experience to interact with an efficient and well-coordinated organization. All the staff members I encountered were courteous and helpful. My experience exceeded all my expectations. (Date:08.06.2015)
Parvesh - Ambala
Its’ one of the most organized government service ever I have come across. It feels good to have the convenience of getting the process completed within 20 Minutes. (Date:03.06.2015)
Piyushkumar K Ghevariya - Surat
All the facilities provided by PSK are very good and its’ really easy for any person that he/she can easily understand whole process. (Date:01.06.2015)
Rakesh Khatri - Ambala
My previous experience of getting passport was terrifying, but this time the things have changed and my application got processed in half an hour with such an ease. Amazing. Kudos to the team. (Date:26.05.2015)
Syed Ibrahim A - Coimbatore
Excellent!! Everything happened so fast and the service was fantastic. The application processing was as fast as a blink of an eye. (Date:21.05.2015)
Asmat Jan - Srinagar
All the staff members deployed at various counter are very helpful and well trained in their respective jobs. Thanks a lot to all of them. (Date:12.05.2015)
Praveen Raj - Coimbatore
The facilities & services provided at PSK are excellent. Everything happens in a predefined schedule with perfect timings. I am very much satisfied with the overall process. (Date:12.05.2015)
Devaditaya - Ambala
Before visiting PSK I was worried and had a certain preconceived apprehensions in my mind. However after interacting with the staff all those proved wrong. Everything was very well managed and I was amazed with the prompt service and guidance. Thank you all. (Date:12.05.2015)
Johny Joseph - Kottayyam
Excellent example of Customer Service. Everything happens on schedule in stipulated time frame. The behavior of the staff was really courteous. (Date:11.05.2015)
Simson Paul - Coimbatore
It was a nice experience to be here at PSK. The staff has an excellent coordination and the application processing was really quick. (Date:08.05.2015)
Supneet Kaur Sekhon - Chandigarh
I have visited PSK after 10 years for the renewal of my Passport and oh my god! I was surprised to see such a drastic change. The experience which I had here was beyond my expectations. Everything was quick and streamlined. My big thank you to the staff. (Date:27.02.2015)
Vikram Kumar - Delhi
I am impressed by the way PSK staff works. Last time when I came in 2004 it was like a fish market. I am happy to see the significant changes that have happened in our country. (Date:11.02.2015)
Pawan Borkar - Nashik
Staff deployed by TCS is polite, energetic and efficient. The overall technology and the processes adopted by passport Seva are excellent. (Date:06.02.2015)
Gabriel m - Ernakulam
I was very much impressed by the cordial behavior of the staff in each section starting from security to the officer. People like you have improved the standard of our public services. Keep up this gentle way of working in the same dignified manner. (Date:06.02.2015)
Habbeburahiman - Kozhikode
I visited the Passport office after a decade and it was really wonderful. The processes were easy and friendly. Everything was well established. (Date:05.02.2015)
Somasekharan Nair - Cochin
It was a wonderful experience being at PSK, which I had never experienced before from any government organization. Thanks to the entire staff. (Date:02.02.2015)
Kunal Dilip Suryavanshi - Nashik
It was good experience in Passport Seva Kendra. The staff here is very good and helpful. Also co-ordination among them was very good. (Date:27.01.2015)
Biru Fernandes - Bhopal
Really satisfied with the overall improved process for applying passport. Online system is very impressive. (Date:13.01.2015)
Mohammed Akhief - Mangalore
Didn't find any difficulty in getting the information about the process as it was more systematic and the staff was also very interactive. (Date:08.01.2015)
Anny Nanda - Chandigarh
The staff is well trained and has the best co-ordination among them. Fully satisfied with the services that were offered by the staff at PSK. (Date:06.01.2015)
Gita Ramanan - Mumbai
Processes at PSK have streamlined and are managed better in comparison to old passport office. Happy with services received. (Date:06.01.2014)
Mohan Lal Jain - Raipur
Can't believe that a govt office can be so good. Mind blowing work done by the staff. Excellent, keep it up. (Date:05.01.2015)
Ubin Ullas - Kozhikode
The Passport Seva Kendras have good facilities and the staffs are helpful and supportive. The experience in Passport Seva Kendra was good. (Date:02.01.2015)
Gauri - Pune
New Passport Seva Kendras are well organized as compared to previous offices and saves a lot of time. (Date:01.01.2015)
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Passport
